Privacy Policy

Sanjeevani Natural by Micky Products Private Limited, operating the website sanjeevaninatural.com, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase our products.

1. Business Information

• Business name: Sanjeevani Natural by Micky Products Private Limited
• Address: MICKY PRODUCTS, 1/699 Raja Garden, Shiv Colony, Old Faridabad, Faridabad–121002, Haryana, India
• Email: info@colorgrace.com
• Phone: +91 9811044940
• Website: sanjeevaninatural.com

2. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment and transaction information
• Customer-service communications

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Referring website
• Date and time of access

Information You Provide Voluntarily

We may collect information that you provide when you:

• Create an account.
• Place an order.
• Subscribe to updates.
• Contact customer support.
• Submit a review or feedback.
• Participate in a promotion or survey.

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders.
• Confirm payments.
• Arrange shipping and delivery.
• Provide customer support.
• Respond to enquiries.
• Send order-related communications.
• Improve our website and products.
• Personalise your shopping experience.
• Send marketing communications where permitted.
• Prevent fraud and unauthorised transactions.
• Maintain business and transaction records.
• Comply with legal and regulatory obligations.

4. Payment Information

Payments may be processed by third-party payment gateways.

We may receive limited transaction information, such as:

• Payment status
• Transaction reference
• Payment method
• Transaction date
• Amount paid

We generally do not receive or store complete card or banking credentials through our website.

Payment information is handled according to the applicable payment provider’s privacy and security practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functions.
• Remember preferences.
• Understand website traffic.
• Improve website performance.
• Analyse user behaviour.
• Support marketing activities where permitted.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing of Information

We may share relevant information with trusted service providers, including:

• Payment gateway providers.
• Courier and logistics partners.
• Website hosting providers.
• Website maintenance providers.
• Analytics and marketing service providers.
• Customer-support service providers.
• Professional advisers.
• Government authorities where legally required.

We do not intend to sell your personal information for money. Information is shared only for legitimate business, operational, legal, or service-related purposes.

7. Marketing Communications

Where permitted by applicable law, we may send you information about:

• New products.
• Offers and discounts.
• Promotions.
• Product updates.
• Brand announcements.

You may opt out of promotional communications by:

• Using the unsubscribe option in an email.
• Contacting us at info@colorgrace.com.
• Following the instructions provided in the relevant communication.

You may continue to receive essential service communications, such as order confirmations and delivery updates.

8. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for:

• Order processing.
• Customer support.
• Business administration.
• Legal and regulatory compliance.
• Dispute resolution.
• Fraud prevention.
• Legitimate business purposes.

The retention period may vary depending on the nature of the information and applicable legal requirements.

10. Your Rights

Subject to applicable law, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Withdraw consent for certain processing activities.
• Opt out of marketing communications.
• Raise a privacy-related complaint.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing your request.

11. Children’s Privacy

Our website is not intentionally directed toward children who are not legally permitted to use online shopping services under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

14. Contact Us

For privacy-related questions, requests, or complaints, contact: